Password Reset Email Template | BigCommerce Developer Center

Password reset email triggers when a customer resets their account password on the customer details page.

Object properties

Property	Type	Description
`reset_password`	object
`reset_password.link`	string
`store`	object
`store.name`	string
`store.domain_name`	string
`store.logo`	object
`store.logo.title`	string
`store.logo.name`	string
`store.logo.url`	string
`store.ssl_path`	string
`store.cdn_path`	string
`store.image_directory`	string
`store.img_path`	string
`store.path_normal`	string	Path to the store (i.e., domain + protocol)
`store.path`	string
`store.address`	string
`store.language`	object
`store.language.code`	string
`store.language.direction`	string	Left to right or right to left, depending on the language
`customer`	object
`customer.first_name`	string
`customer.full_name`	string
`customer.email`	string
`customer.group`	array
`customer.group[].name`	string
`misc`	object
`misc.year`	integer
`translations`	object
`translations.en`	object
`translations.en.title`	string
`translations.en.message`	string
`translations.en.go_shopping`	string

Example

{
  "reset_password": null,
  "link": null,
  "store": {
    "name": "My Dev Store 97434969",
    "domain_name": "my-dev-store-97434969.store.bcdev",
    "logo": {
      "title": [
        "= My Dev Store 97434969 ="
      ],
      "name": "avatar-2020_1612860757__16350.jpeg",
      "url": "https://valeryderived-cloud-dev-vm.store.bcdev/store/f1kr2akw96/product_images/avatar-2020_1612860757__16350.jpeg"
    },
    "ssl_path": "https://my-dev-store-97434969.store.bcdev",
    "cdn_path": "https://valeryderived-cloud-dev-vm.store.bcdev/store/f1kr2akw96",
    "image_directory": "product_images",
    "img_path": "https://valeryderived-cloud-dev-vm.store.bcdev/r08d84bb67d250c7624502ed76d8e0bafb1a5cacf/g-themes/ClassicNext/images",
    "path_normal": "https://my-dev-store-97434969.store.bcdev",
    "path": "https://my-dev-store-97434969.store.bcdev",
    "address": "123 Fake St, Dallas, TX 75225",
    "language": {
      "code": "en",
      "direction": "ltr"
    }
  },
  "customer": {
    "first_name": "John,",
    "full_name": "John Jr,",
    "email": "john.f@example.com"
  },
  "misc": {
    "year": 2021
  },
  "translations": {
    "en": {
      "title": "Change your password for {{name}}",
      "message": "To change your customer account password at {{store}} please click this link or copy and paste it into your browser:",
      "go_shopping": "Go shopping"
    }
  }
}